Each of the 16 units contained in this book work on the basis of at least two dialogues, with French and English versions presented side by side, and a section of suggested activities to practice language acquired in each unit. There are two revision units and a detailed reference section. The situations covered are those likely to be encountered through commercial telephone contact with France. This practical book is designed to teach telephone skills to those who have business contact with France and French-speaking countries and can be used in classrooms or for independent study equally. Assumes a basic knowledge of French.
