Basic Telephone Training

Basic Telephone Training is an elementary course for anyone who has to use the telephone at work. Very little previous knowledge is needed. Basic Telephone Language - the basic language necessary to make and take a call. Basic Telephone Skills - how to listen more carefully, and take messages. Basic vocabulary. Numbers, dates. Spelling on the phone. Telephone English. Message-taking. Recorded messages. Basic Telephone Training gives students immediate ability and confidence on the phone. For use in class. For self-study. Ideal in-company material. Essential for all receptionists and secretaries.